Return & Exchange
Our return policy last 30 days since you purchase.
If You Don't Love Your Creation
We hope you love your creation, but we understand that some things just don't work out as planned. If for any reason, you're not happy with a purchase you made on Kidsartify.com, you may return it to us for exchange or a full refund less outgoing & return shipping charges, within 30 days of the order date.
You can email us at firstname.lastname@example.org and a real human with a big warm heart will straighten things out. Please include the order number and item(s) you wish to return in the email.
Please return items in new or unused condition with original packing.
If You Receive Damaged/Defective Items
In cases of damage or defect, the return process can be expedited by sending a photo of the damage or defect, along with a description of the problem & order number in an email to email@example.com. Kidsartify will cover outgoing shipping fee and return shipping fee in cases when items have arrived in damaged condition or are confirm by a Kidsartify representative to be defective.
For more information concerning return, please don't hesitate to leave a message. We will get back to you in 24 hours (including weekend and holidays).